ABU

Privacy Policy

This privacy policy sets out how Asia-Pacific Broadcasting Union (ABU) uses and protects any information that the users of the ABU website, application or software give while browsing the ABU website, application or software. This privacy policy should be read in conjunction with our Data Collection Policy. Please read this privacy policy carefully as we will not be responsible in case there is a breach of this policy on your part.

GENERAL

ABU is committed to protecting and respecting your privacy in compliance with the laws and regulations of Malaysia.

If we ask you to provide any information including personal identification information such as name, date of birth, address, and others, you can be assured that the information will only be used in accordance with this privacy policy.

Downloading, accessing, or otherwise using ABU’s website, application or software indicates that you have read this Privacy Policy and consent to its terms. If you do not consent to the terms of this Privacy Policy, please do not download, access, or otherwise use ABU’s website, application or software.

If you are a minor in the jurisdiction in which you reside, you may use ABU’s website, application and software only with the consent of your parent or legal guardian. We will not be liable for any cause of action due a breach of this privacy policy.

INFORMATION WE COLLECT

Unless expressly mentioned otherwise (such as in our Data Collection Policy), we do not collect personal identification information such as name, date of birth, gender, and country.

We’ve built privacy, end-to-end encryption, and other security features into this Website which ensures that your personal information is safely secured in our servers.

HOW DO WE COLLECT YOUR PERSONAL INFORMATION

We only collect personal information from you directly through ABU’s website, application or software. When you visit or use the Website, Application and Software for the first time to attend an ABU activity such as event, conference, workshop, you are asked to register by creating an account. This is the primary mechanism through which we collect your personal information.

We may collect your personal information from other sources such as our events pages, public databases, social media platforms, joint marketing partners or other third parties.

HOW DO WE USE YOUR PERSONAL INFORMATION

We require your personal identification information to better understand your needs and to provide you with quality services such as events, conferences, workshops, webinar, trainings, and others.

Apart from the above, we may also use information collected from this Website for record keeping, quality control and for sending promotional materials.

Unless explicitly mentioned, we do not use your personal information for commercial purposes.

Unless explicitly mentioned, we do not give access to any third-parties to your personal information.

DATA STORAGE AND TRANSFER

We store your data on a cloud-based server which may be located in a different country than the country in which the data was originally collected. Those countries may not have the same data protection laws as the country in which you provided the data.

Your data will be safely transferred and stored in a cloud based server in the Asia-Pacific. We will undertake best efforts to protect your personal information and to comply with all applicable laws including the laws of the host country where the server is located.

DATA SECURITY

Your personal information will be stored in our server which is encrypted and password protected.

We are committed to ensuring that your data including personal information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Your personal information will remain confidential and apart from us, no one else will be able to access this data.

Once you delete your account on our Website, Application or Software, your personal information will be automatically deleted.

If you would like to know the details of your personal information which we hold, please write to us at info@abu.org.my.

COOKIES AND OTHER TECHNOLOGIES

We automatically collect information using “Cookies”. Cookies are small data files stored on your device. Among other things, cookies help us to improve our Website, our marketing activities, and the user experience. We use cookies to see which areas and features are popular and to count the number of visitors to our Website.

We use traffic log cookies to identify which pages are being used. This helps us to analyze data about traffic and improve our Website, Application and Software in order to serve you better.

Overall, cookies help us to provide you with a better Website, Application and Software by enabling us to monitor which pages you find useful and which you do not. Kindly note that under no circumstance do cookies give us access to your Device or any information about you, other than the data which you choose to share with us.

You can choose to accept or decline cookies. Most browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies. If you decline cookies, it may however prevent you from taking full advantage of the Website.

YOUR RIGHTS

If you have registered for an ABU event through our website, application or software, we offer you an opportunity to review, correct, update or delete your personal information. You can do this by either of the following ways:

  • By emailing us at: info@abu.org.my
  • By calling us at: +603 2282 3592
  • By sending mail to the following postal address: Asia-Pacific Broadcasting Union, 2nd Floor, IPPTAR Building, Angkasapuri, 50614 Kuala Lumpur, Malaysia

You have the right to ask us not to process your personal information for marketing, promotional, and research purposes. You can exercise your right to prevent such processing by checking or unchecking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at info@abu.org.my.

SOCIAL MEDIA PLUGINS

This Website incorporates plugins and/or buttons for social media, in order to allow easy sharing of the playlist on your social networks. The collection and use of information obtained by means of the plugin are governed by the respective privacy policies of the social networks.

SHARING OF PERSONAL INFORMATION

We do not share your personal information with third-parties without your prior consent except:

  • To comply with applicable laws or respond to lawful requests and legal processes;
  • To protect our rights and property, our agents, our customers, to enforce our agreements, policies and terms of use;
  • In an emergency such as to protect the personal safety of any person.

COMPLAINT AND DISPUTE RESOLUTION

If you have any complaint or concern regarding your personal information under this Privacy Policy, please contact us at info@abu.org.my. We suggest that you put in the subject line of any email or communication “Privacy Policy” or “Privacy Complaint.” We will respond within 45 days.

In the event of any dispute or claim arising out of or relating to the use of your personal information, you will attempt in good faith to negotiate a written resolution of the matter directly with us. If the matter remains unresolved for sixty days after notification (via email, certified mail or personal delivery) that a dispute exists, the parties will attempt to resolve the matter via mediation. The parties shall mutually agree to appoint a mediator.

Under no circumstance, will the parties resolve the dispute via arbitration, litigation or jury trial except if required by law.

CHANGES TO THIS POLICY

Our privacy policy is subject to change at any time without notice. Please review this policy periodically to make sure that you are aware about the changes. We will not be held responsible if you are not aware about the recent changes to the policy. The recent changes can be found at the top of this policy.

This policy is effective from 13/8/2024. If you have any questions related to this privacy policy or how we handle your personal information, please contact us at info@abu.org.my. You may also contact our Data Protection Officer directly.

This Privacy Policy was last updated on 10/11/2025.

Asia-Pacific Broadcasting Union is located in Kuala Lumpur, Malaysia.

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